When configuring an Active Directory connector in SCSM…
… you can configure it to:
- Import All Computers, printers and user groups
- Select individual computers, printers, users or user groups
- Provide LDAP query filters for computers, printers, users or user groups
The user field is important as it will populate values when registering a new Work Item in the SCSM Console.
If you don’t want disabled and service accounts imported, you can specify an LDAP query to filter those out.
This query might help you filtering these accounts out:
- All Computers:
- All Printers:
- Users that are enabled and do not start with “sa_” or “service_” (–> this query for users can vary dependend on the users you don’t want in Service Manager) and all user groups
Now only enabled users and no service accounts will be imported in SCSM.