Quick Tip ! Bitlocker Pin screen gone !

January 11, 2017



We recently used a partners’ deployment services in order to prestage approximately 5000 laptops for a windows 10 deployment. Today we recieved our first shipment from the factory and we started one in full confidence.

After all the image had been validated on site, everything worked there except for our part 2 sccm task sequence that we use to finish up some minor issues and enable bitlocker.

So all went well, machines booted, startup scripts worked, part 2 was recieved and executed by the client.

But wait … We were expecting to see this after boot


But instead we saw this…


Now this really a tricky issue because it took some time before we realized that the screen was actually there but we did not see it, so if you wait then the machine just shut down.

Ok so now for the solution :

On the machine run bfsvc.exe %windir%\boot /v

Reboot the device and it should be ok.

What probably happened is that some of the fonts that are on the UEFI boot partition are corrupted and result in the “blue” screen, the command bfsvc.exe copies the required files from windows\boot to the required partition.

Saved our day !

Some refs : https://answers.microsoft.com/en-us/windows/forum/windows8_1-security/bitlocker-pin-pre-boot-screen-empty/f985c4f6-dd71-4586-bd46-50f513432bb3?page=1


Gino D

P.S. We were unable to execute this command in the task sequence environment so we had to run it during our startup script.