So we have set up a great infrastructure for incident, problem and change management but it’s no good without the self-service portal. So let’s install this component now.
Remember ! Do not install the portal server on the management server. You cannot uninstall the portal component without reinstalling the whole management server. So take a seperate server for the installation of the portal. Or you’ll end up reinstalling your management server several times … Trust me 🙂
Start with the following link for more information : http://technet.microsoft.com/en-us/library/hh495575.aspx
-> First install the prerequisites. Add IIS server, ASP.NET , basic and windows authentication.
-> Now download the Microsoft Sharepoint Foundation 2010
-> Start the sharepoint setup.
-> The setup will install the necesarry prereqs
-> Unfortunately not all necesarry updates were installed automatically. So you can find the necesarry updates listed here :
The missing updates can be downloaded manually and installed.
-> Restart the sharepoint setup so it will no longer stop because of missing prerequisites.
-> Select a standalone installation.
-> Let the installer perform its magic.
-> Run the configuration wizard.
-> Verify the result.
-> Now modify the sharepoint permissions as described on technet.
See link : http://technet.microsoft.com/en-us/library/hh495661.aspx
Ok ! We can now start with the service manager portal installation.
-> Install the web portal.
-> Select both components ( here for lab purpose )
-> Choose correct location
-> Verify that all the necesarry prerequisites are installed.
-> Use the default config and enable the SSL encryption.
-> Select the correct SQL server and instance name. ( ignore the collation warning, the collations are checked on all instances during the install wizard )
-> Select a domain user account for the portal ( normal domain user )
-> Select the correct sharepoint config.
-> Select a user account for the app pool.
-> Verify the summary and continue.
-> Verify the result of the installation.
-> That’s it. We will verify the portal itself in the next post.